Services & amenities
2501
Service options
- Outdoor seating
- Yes
- No-contact delivery
- Yes
- Delivery
- Yes
- On-site services
- Yes
- Takeout
- Yes
- Dine-in
- Yes
02
Offerings
- Quick bite
- Yes
03
Dining options
- Lunch
- Yes
- Dinner
- Yes
- Seating
- Yes
04
Accessibility
- Wheelchair accessible entrance
- Yes
05
Payments
- Credit cards
- Yes
- Debit cards
- Yes
- NFC mobile payments
- Yes
06
Parking
- Paid parking lot
- Yes
- Usually plenty of parking
- Yes
07
Crowd
- Family-friendly
- Yes
- Groups
- Yes
- LGBTQ+ friendly
- Yes
- Transgender safespace
- Yes
08
Children
- Good for kids
- Yes
09
Atmosphere
- Casual
- Yes
10
Popular for
- Lunch
- Yes
- Dinner
- Yes
- Solo dining
- Yes
Gallery
12
Customer reviews
5
4
3
2
1
Review topics
- price 19
- loaded fries 18
- vegan 5
- chicken tenders 5
- pulled pork burger 4
- halloumi 4
- great value 4
- steak and peppercorn sauce 3
- nacho burger 3
- pulled pork fries 2
Available reviews: 15
Ordered regular fries and a vanilla milkshake, the fries were fantastic with the right amount of crunch, the milkshake was incredibly thin with the right amount of chocolate sauce. My mate gave me a bowl of loaded fries and they were perfect, stretchy and tasty cheese, the bacon/ham on top was really soft and well cooked, will definitely be coming back in the future!
- Wait time
- No wait
- Group size
- 5-8 people
- Parking space
- Plenty of parking
- Kid-friendliness
- Yes
- Price per person
- £10–20
- Recommended dishes
- Fries, Hunters Chicken Loaded Fries, Cheesy Fries
- Dietary restrictions
- None
- Wheelchair accessibility
- Yes
- Recommendation for vegetarians
- Somewhat recommend
- Food
- 5
- Service
- 5
- Atmosphere
- 5
We had a very nice lunch out. The staff here were very friendly and helpful. He allowed us to have a little tester of the cream on top of a milkshake before adding it to the top so I could taste what it was like. We got our food brought over to us once it was ready to collect. The atmosphere was quiet. It was also very clean and tidy. Would definitely be coming back.
- Service
- Dine in
- Wait time
- No wait
- Parking space
- Plenty of parking
- Parking options
- Paid parking lot
- Kid-friendliness
- Was very helpful.
- Price per person
- £10–20
- Recommended dishes
- Fries, Classic Dog
- Vegetarian offerings
- Not sure
- Wheelchair accessibility
- Yes there is a lift right next door. You the burger House.
- Recommendation for vegetarians
- Not sure
- Food
- 5
- Service
- 5
- Atmosphere
- 5
A very friendly chap with glasses served us. He had a great sense of humour and very knowledgeable on my gluten free needs. Great portion and delicious halloumi loaded fries! We will definitely be back. Thank you.
- Price per person
- £10–20
- Food
- 5
- Service
- 5
- Atmosphere
- 5
More reviews+12
The staff was friendly and the service was quick, even though it was a bit busy. The place has a nice, chill vibe too. Definitely coming back—easily one of my new favorite burger spots!
- Service
- Dine in
- Meal type
- Lunch
- Parking space
- Plenty of parking
- Kid-friendliness
- They have kids special menu and place is kids friendly as well.
- Price per person
- £10–20
- Recommended dishes
- The CBO Burger
- Vegetarian offerings
- Vegetarian menu or section
- Wheelchair accessibility
- The area is completely wheelchair accessible
- Recommendation for vegetarians
- Highly recommend
- Food
- 5
- Service
- 5
- Atmosphere
- 5
Came here today and was delighted with the whole service, food and experience! The young lad Josh who served us definitely made our day with his humour and charm, very knowledgeable on all aspects of menu too. The food was utterly delish and soooooo filling, we each had the burger meal deal which is incredible value with loaded fries and any drink and burger included for just £16.00. We can't wait to come back!!
- Service
- Dine in
- Meal type
- Lunch
- Price per person
- £10–20
- Recommended dishes
- Hunters Chicken Loaded Fries, Mac and Cheese Bites Loaded Fries
- Food
- 5
- Service
- 5
- Atmosphere
- 5
Absolutely amazing food. First time trying and found portions to be very good and reasonably priced. Would 100% reccomend
- Price per person
- £10–20
- Food
- 5
- Service
- 5
- Atmosphere
- 5
Great spot for a tasty meal! The food is fresh, flavorful, and reasonably priced. Definitely a place I’ll be coming back to!
- Service
- Dine in
- Meal type
- Lunch
- Price per person
- £10–20
- Vegetarian offerings
- Clearly labeled vegetarian dishes
- Recommendation for vegetarians
- Highly recommend
- Food
- 5
- Service
- 5
- Atmosphere
- 5
I love coming here after the gym, the staff are so lovely and friendly, always bring my food to me and make sure I’ve got everything I need! The food is fantastic too, pulled pork is to die for, small portion is only £5.50 as well so can’t go wrong, great value for money
- Meal type
- Lunch
- Group size
- Suitable for all group sizes
- Price per person
- £1–10
- Recommended dishes
- Fries, Mozzarella Sticks, Pull Pork Loaded Fries
- Food
- 5
- Service
- 5
My four-year-old and I recently visited The Burger House in Castle Mall, where we were warmly greeted by a gentleman with a Liverpudlian accent. His exceptional customer service and kind manner made our experience truly enjoyable. The food was delicious, and he happily accommodated all of our small requests, making us feel genuinely welcome throughout our visit.
- Wait time
- No wait
- Noise level
- Quiet, easy to talk
- Price per person
- £10–20
- Recommended dishes
- Ghost Burger
- Food
- 4
- Service
- 5
- Atmosphere
- 4
We were served by a scouser a long way from home. He was very polite and friendly.the food was amazing. Best burger ever had and the loaded chips with steak and peppercorn sauce was to die for. My wife had same burger and Hunters chicken loaded chips and she said they were amazing. Food was reasonably priced but the quality was amazing. We will visit again when we back that way.
- Service
- Dine in
- Meal type
- Lunch
- Price per person
- £10–20
- Recommended dishes
- Bacon Cheeseburger
- Food
- 5
- Service
- 5
- Atmosphere
- 5
Food is to die for! Been here twice now and it's a must if I'm in Norwich, quality food and great prices! Oh, the portions are epic too! Looking forward to my third visit. 👌
- Service
- Dine in
- Meal type
- Dinner
- Price per person
- £10–20
Second time visiting this place. From start to finish spot on service, top quality food, no complaints at all, even from the kids which is truly saying something as they can be very fussy. Please go and try this place for yourself, burgers done proper, and slightly different to t…More reviews
Second time visiting this place. From start to finish spot on service, top quality food, no complaints at all, even from the kids which is truly saying something as they can be very fussy. Please go and try this place for yourself, burgers done proper, and slightly different to the normal offerings. Try out the specials too, sweet blue cheese burger is epic!!! All 4 of us very very happy upon leaving. Really is a shame there just weren't more people there enjoying it!!!- Service
- Dine in
- Noise level
- Quiet, easy to talk
- Price per person
- £10–20
- Recommended dishes
- Fries, Pulled Pork Burger, Hunters Chicken Loaded Fries, Classic Dog, Katsu Chicken Burger, Classic Cheeseburger, Cheesy Fries, The CBO Burger
- Food
- 5
- Service
- 5
- Atmosphere
- 4
After a disappointing visit in the past, we decided to give this place another chance, and we’re so glad we did! The CBO burger was nothing short of amazing, while my girlfriend thoroughly enjoyed the nacho cheese burger. Both were cooked to perfection—crispy and packed with flav…More reviews
After a disappointing visit in the past, we decided to give this place another chance, and we’re so glad we did! The CBO burger was nothing short of amazing, while my girlfriend thoroughly enjoyed the nacho cheese burger. Both were cooked to perfection—crispy and packed with flavor. We also tried the floater, which was delightful and definitely worth recommending. To top it all off, the staff was incredibly friendly, making our experience even more enjoyable.- Service
- Dine in
- Meal type
- Lunch
- Price per person
- £1–10
- Recommended dishes
- Fries
- Food
- 5
- Service
- 5
- Atmosphere
- 5
A brilliant place to eat out, fast paced service, and great value for money! My family went here the other day, ordered a cheese and bacon burger, pulled pork burger, and a nacho cheese burger. I myself had the nacho cheese burger; the patty was nice and moist, and had plentiful …More reviews
A brilliant place to eat out, fast paced service, and great value for money! My family went here the other day, ordered a cheese and bacon burger, pulled pork burger, and a nacho cheese burger. I myself had the nacho cheese burger; the patty was nice and moist, and had plentiful amounts of cheese sauce, jalapenos, tortilla chips and sour cream, and for the price you can't really complain! The only critique I would say is that it would have been good for the sour cream to be fresh, the consistency of it was similar to long life sourcream, however for the price this was expected. Overall the customer service was phenomenal, and was handled extremely professionally. Will be back for more!!- Wait time
- Up to 10 min
- Noise level
- Moderate noise
- Price per person
- £10–20
- Recommended dishes
- Pulled Pork Burger, The CBO Burger
- Food
- 4
- Service
- 5
- Atmosphere
- 5
I had a fantastic experience at The Burger House! The food was fresh, flavorful, and cooked to perfection. Best burgers in the town
- Service
- Dine in
- Meal type
- Lunch
- Parking space
- Plenty of parking
- Price per person
- £10–20
- Recommended dishes
- The CBO Burger, Nacho Burger
- Vegetarian offerings
- Vegetarian menu or section
- Recommendation for vegetarians
- Highly recommend
- Food
- 5
- Service
- 5
- Atmosphere
- 5
Opening hours
- Monday
- 11:00–18:00
- Tuesday
- 11:00–18:00
- Wednesday
- 11:00–18:00
- Thursday
- 11:00–18:00
- Friday
- 11:00–20:00
- Saturday
- 11:00–20:00
- Sunday
- 11:00–16:00
Find us
Norwich
100 Castle Quarter, Norwich NR1 3DD, United KingdomThe Burger HouseNorwichGet directions
Location details
- locatedIn
- Castle Quarter
- street
- 100 Castle Quarter
- postalCode
- NR1 3DD
- plusCode
- J7GW+XG Norwich, UK